Refund policy
All sales are final. We do not accept returns or provide refunds for buyer’s remorse, change of mind, incorrect size selection, or personal preference.
We will replace or refund an item if:
- It arrived damaged during shipping.
- You received the wrong item.
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The item has a manufacturing defect upon arrival.
Any issues must be reported within 48 hours of delivery with photographs of the item, packaging, and shipping label.
Returned items must be unworn, unused, and in their original packaging. Items showing signs of wear, damage, alteration, perfume, cosmetics, or missing components will not qualify for a refund or replacement.
Because many of our jewelry pieces are available in limited quantities, approved replacements may not be possible. In those cases, a refund will be issued if the claim is approved.